Customer intelligence for executive teams

Your customers are talking.
You should be the first to know.

AI reads every customer conversation, extracts what matters, and delivers executive briefings automatically. No dashboards. No meetings. Just the signal.

Signals
12 active signals this week
This week
API rate limits causing failures
Slack integration requested
Onboarding flow confusing
Dashboard redesign praised
Signal volume — last 4 weeks

How it works

From scattered conversations to executive intelligence in four steps.

1

Connect

Connect your support tools, CRMs, and call recorders. Takes 2 minutes. Works with Intercom, HubSpot, Fathom, Stripe, and more.

2

Listen

AI reads every customer conversation — support tickets, sales calls, meeting transcripts — and extracts what matters.

3

Distill

Findings are clustered into revenue-weighted signals. You see what's trending, what's at risk, and what to act on.

4

Brief

Weekly intelligence reports land in your inbox. AI chat answers any question about your customers instantly.

Stay close to your customers without the work

Intelligence that arrives — not dashboards you have to visit.

Weekly briefings, not dashboards

AI-written reports delivered every Monday. What changed, what's at risk, what needs your attention — in a format you can forward to the board.

Revenue on every signal

Every customer pattern tied to actual dollars. See which issues threaten the most revenue and which opportunities are worth pursuing.

Ask anything, get answers

'What are our biggest churn risks?' 'Which features do enterprise customers want?' Instant, data-backed answers from your entire customer base.

Weekly intelligence

Weekly Pulse Reports

AI-generated executive briefings that summarize everything that happened across your customer base. Shareable, emailable, and ready to forward to your CEO.

  • Key themes and emerging patterns
  • Revenue impact analysis
  • Recommended actions
  • Share via link or email
Weekly Pulse — Feb 10-16
Sent to team
Top theme: API reliability concerns
Mentioned by 8 accounts across 14 feedback items. Trending up 40% from last week.
Emerging: Slack integration requests
New signal this week. 6 accounts requesting, including 3 enterprise.
Recommended action
Prioritize API rate limit investigation — impacting largest accounts by ARR.
Priority ranked

Revenue-Weighted Signals

Insights are automatically clustered and scored by what matters most. Priority scoring combines impact, frequency, recency, and trend — so you always know what to work on next.

  • Automatic clustering from raw insights
  • Multi-factor priority scoring
  • Trend detection and velocity tracking
  • Custom status pipeline per tracker
API rate limits causing failures
14 mentions
Rising
Slack integration requested
12 mentions
Rising
Onboarding flow confusing for new users
9 mentions
Stable
Dashboard redesign praised by enterprise
15 mentions
New
Ask anything

AI Chat

Interrogate your entire customer base in natural language. 'What are enterprise customers complaining about?' 'Show me the top churn signals this month.' Instant answers grounded in real feedback.

  • Natural language queries
  • Grounded in real customer data
  • Cross-source intelligence
  • Export and share findings
Ask CustomerPulse

What are enterprise customers complaining about?

Based on 47 findings from 12 enterprise accounts, the top complaints are:

1. API rate limiting during peak hours (8 accounts)

2. Missing bulk export functionality (5 accounts)

3. Slow dashboard load times (4 accounts)

Works with your support tools, CRMs, call recorders, billing platforms, and more — or bring feedback in directly via CSV, API, or forms.

Set up in 2 minutes.
Your first briefing arrives next Monday.